`Welcome to Our Wellness Community 10% off for Members of Vitality
Cancellation and Return Policy
Each session is personalized and unique. Please be courteous to the time you invest. We require a 24-hour notice when canceling appointments. If notice is not given there will be a fee of up 50% of the service booked.
All vouchers purchased (Groupons) will be redeemed if 24 hour notice is not given prior to cancellation.
o Aesthetically Well abides by the policy of each manufacturer it sells. If the brand you are purchasing does not accept returns, we cannot accept the return.
o Eligible products may be returned within 30 days of delivery to customer.
o Shipping on any return is at consumer cost.
o Products must be returned sealed, unopened, and in re-sellable condition in order to receive an exchange, store credit, or refund.
o All returns are subject to a 15% restocking fee in addition to the cost of shipping. Aesthetically Well will not issue an exchange, store credit, or refund until product is received and reviewed.
o Products cannot be returned due to allergic reaction.
o All sales on clearance items are final and not eligible for return.
o In house Gift Certificates and E-gift Certificates are not eligible for return or refund.
o Please allow 24-48 business hours for a response with further instructions on how to move forward with your return.
o Please allow 5 business days to process your return once we have received your returned items if purchased online.
All individual treatments need to be used within
3 months of purchase
Packages need to be finished within 6 months of purchase
No refunds on pre-purchased Treatments or Products
Treatment Package Refunds
Prepaid treatment packages will not be refunded.
In the event you have a severe reaction, we will need you to come in for documentation of reaction, within 24 hours, so we may take actions towards reversing any reaction caused.